Payment

Thank you for choosing us. We are committed to providing a secure, transparent, and efficient payment experience for all customers. 

We only accept PayPal as the sole payment method.

Exclusive Accepted Payment Method

  • To prioritize your financial security and simplify transaction processing, We only accept PayPal as the sole payment method for all orders on our U.S. independent site. We have selected PayPal due to its industry-leading encryption technology, robust fraud protection measures, and global reputation for secure online payments, which safeguard your personal and financial information throughout the transaction process.

Requirements for payment: You must have a valid PayPal account linked to a credit card, debit card, or bank account. Ensure your PayPal account information (including billing address, contact details, and linked payment methods) is up-to-date to avoid payment delays, declines, or order verification issues.

Payment Processing & Order Confirmation

  • Checkout & Redirection to PayPal: When you complete your order on our site and proceed to checkout, you will be securely redirected to PayPal’s official payment gateway. Log in to your PayPal account, verify the payment amount and order details, and confirm the payment to complete the transaction.
  • Payment Authorization: Upon initiating payment, PayPal will conduct a temporary authorization to verify the availability of funds or credit in your account. This authorization does not constitute a formal charge and will be lifted if the payment is declined or the order is canceled.
  • Formal Charge & Order Confirmation: Once PayPal confirms successful payment authorization, we will process the formal charge and send an order confirmation email to your registered email address (the one used for your order on our site). The confirmation email will include your order number, purchased items, total payment amount, and payment status.

Payment Failure Handling

If your payment is declined by PayPal (e.g., insufficient funds, expired linked payment method, account restrictions, or security verification failures), your order will be automatically canceled. We recommend:
  • Checking your PayPal account balance and linked payment methods for validity;
  • Verifying if your PayPal account has any pending restrictions or requires additional verification;
  • Contacting PayPal’s customer support directly for detailed reasons for the decline;
  • Placing a new order after resolving the issue with your PayPal account.

Currency & Exchange Rate Notes

All transactions on our U.S. independent site are denominated and processed in U.S. Dollars (USD). If your PayPal account uses a currency other than USD, PayPal will automatically convert the payment amount using its current real-time exchange rate. Please note that PayPal may charge a currency conversion fee, and the final amount deducted from your linked payment method will be based on the converted currency plus any applicable fees.
For detailed information on PayPal’s exchange rates, currency conversion fees, and related terms, please refer to the "Fees" section on PayPal’s official website.

Refund Payment Terms

In the event of a refund (e.g., order cancellation, return of eligible items, or product quality issues), all refunds will be processed exclusively through PayPal and credited back to the original PayPal account used for the purchase. We do not offer refunds via cash, check, or alternative payment methods.

Refund Processing Timeline: The refund timeline shall refer to our Return & Refund Policy.

Additional Payment Notes

Order Verification: We reserve the right to verify orders for potential fraud or suspicious activity, which may involve confirming your identity, billing address, or order details. This verification may extend payment processing time temporarily, and we will contact you via email if additional information is required.

Payment Security: We do not store any of your PayPal account information, payment card details, or bank information on our site. All payment-related data is handled exclusively by PayPal’s secure systems.

Taxes: The total payment amount displayed at checkout includes applicable U.S. state and local sales taxes, which are calculated based on your shipping address. PayPal will process the total amount (including taxes) as part of the payment.

Contact Information

If you have any questions, concerns, or need assistance with payment-related issues (e.g., payment declines, order confirmation delays, or refund status), please contact our customer service team:
  • Tel: +86 18398656849
  • Address: Room 1797, South Building, No. 296 Kangqiao Road, Kangqiao Sub-district, Gongshu District, Hangzhou City, Zhejiang Province
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We recommend reviewing this policy periodically before making a purchase.